Wednesday, January 27, 2010

Sony.......isn't very smart....

So remember back in October when I saw This Is It? I believe my review of the movie is proof how much I loved it and I think I stated in it that I had already pre-ordered my DVD.



So yesterday, the 26th....was when the movie was available in stores EVERYWHERE, I assumed that when I got home it would be in my mailbox.

BUT NO!

It wasn't there. What is the point of pre-ordering something if YOU'RE NOT GOING TO GET IT CONVENIENTLY? I did the pre-order to show my support to Sony, MJ's people etc etc. I pre-ordered it so I wouldn't have to go to the store and buy it....that it would just appear in my mailbox on the day of release.

BUT NO!

So I tracked down my confirmation email and called Sony. I only had to wait about 15 seconds on hold until a real person answered the phone, who proceeded to tell me - "Yeah, we don't have any, just go buy it in one of our Sony Style stores."

WHAAAAAAAAAAAAAAAAAAT??

"Yeah, we don't have any, so I will just cancel your order and you can go buy it at one of our Sony Style stores."

"But I ordered it in October....it came out yesterday.....why don't you have any for people who pre-ordered it?"

"Yeah, just go to any of our Sony Style stores and you can buy one there"

"But I already ordered it here....from you.....I don't want to go to the mall and buy it. I wanted it delivered to my mailbox."

"Yeah, go to Sony Style and you can buy it there."

"Do you realize how dumb this is that I PRE-ORDERED it and I didn't get it on the day of release because you didn't send me one?"

"Yeah, we don't have any, you'll have to go to Sony Style and buy it there."

I swear if she said Sony Style one more time I was going to scream.

After it became clear that she didn't realize my total and utter devotion to one MICHAEL JACKSON, KING OF POP, I just told her to cancel my order, in which she responded.....

"Yeah, now just go buy it at one of our Sony Style stores."

AGGGGGGGHHHHH!!!!

Needless to say, I will be purchasing mine ELSEWHERE!






1 comment:

Tami said...

You should get the DVD bootleg... hit Sony where it hurts....